{"id":3402,"date":"2023-08-08T14:59:36","date_gmt":"2023-08-08T18:59:36","guid":{"rendered":"https:\/\/www.med.unc.edu\/ncmatters\/?page_id=3402"},"modified":"2024-06-08T09:07:05","modified_gmt":"2024-06-08T13:07:05","slug":"how-consultation-works","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/ncmatters\/how-consultation-works\/","title":{"rendered":"Consultation Line"},"content":{"rendered":"<som-cell cell-info=\"{&quot;ID&quot;:4267,&quot;post_author&quot;:&quot;3206&quot;,&quot;post_date&quot;:&quot;2024-03-16 09:35:26&quot;,&quot;post_date_gmt&quot;:&quot;2024-03-16 13:35:26&quot;,&quot;post_content&quot;:&quot;&quot;,&quot;post_title&quot;:&quot;Consultation Line &#8211; How It Works&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;consultation-line-how-it-works&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2024-10-15 10:54:42&quot;,&quot;post_modified_gmt&quot;:&quot;2024-10-15 14:54:42&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/www.med.unc.edu\\\/ncmatters\\\/cell\\\/consultation-line-how-it-works\\\/&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;somcell&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}\" cell-meta=\"{&quot;_wpv_contains_gutenberg_views&quot;:[&quot;&quot;],&quot;_upd_sortorder&quot;:[&quot;1&quot;],&quot;layout&quot;:[&quot;RepeatableBoxes&quot;],&quot;cellInformation&quot;:[&quot;{\\&quot;singleCellBlocks\\&quot;:{},\\&quot;repeatableBoxes\\&quot;:[{\\&quot;includeLink\\&quot;:1,\\&quot;boxText\\&quot;:\\&quot;Request a Consultation\\&quot;,\\&quot;boxImage\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/ncmatters\\\/wp-content\\\/uploads\\\/sites\\\/1000\\\/2023\\\/08\\\/AdobeStock_529917952-e1691429618528.png\\&quot;,\\&quot;boxImageAltText\\&quot;:\\&quot; \\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;Call us at (919)681-2909 to speak with a behavioral health coordinator, Monday-Friday 8 a.m. to 5 p.m. You may request resource and referral services, provider-to-provider consultation, or a one-time psychiatry assessment for your patient.\\&quot;},{\\&quot;boxText\\&quot;:\\&quot;Talk to a Psychiatrist within 30 Minutes\\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;If requested, a perinatal psychiatry provider will call you back within 30 minutes (or at a scheduled time). Together, we will determine the appropriate treatment and support options for your patient.\\&quot;,\\&quot;boxImage\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/ncmatters\\\/wp-content\\\/uploads\\\/sites\\\/1000\\\/2017\\\/06\\\/AdobeStock_501691678.png\\&quot;,\\&quot;boxImageAltText\\&quot;:\\&quot; \\&quot;},{\\&quot;boxExcerptText\\&quot;:\\&quot;We are a consultation service and not a treatment program. Our behavioral health coordinators can help your patient find other desired community resources.\\&quot;,\\&quot;boxImage\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/ncmatters\\\/wp-content\\\/uploads\\\/sites\\\/1000\\\/2023\\\/08\\\/AdobeStock_562951418-e1691429681890.png\\&quot;,\\&quot;boxImageAltText\\&quot;:\\&quot; \\&quot;,\\&quot;boxText\\&quot;:\\&quot;Continue Patient Care with Our Support\\&quot;}],\\&quot;boxCustomStyles\\&quot;:{\\&quot;includeUnderline\\&quot;:0,\\&quot;includeImage\\&quot;:1,\\&quot;includeLink\\&quot;:0,\\&quot;primaryHeading\\&quot;:\\&quot;How it Works\\&quot;,\\&quot;backgroundColor\\&quot;:\\&quot;mediumBlue\\&quot;,\\&quot;imageSize\\&quot;:\\&quot;large\\&quot;},\\&quot;boxType\\&quot;:\\&quot;imageBoxes\\&quot;,\\&quot;boxStyleOption\\&quot;:\\&quot;ribbon-boxes\\&quot;}&quot;],&quot;apiCallInformation&quot;:[&quot;{}&quot;]}\"><\/som-cell>\n<h2 style=\"margin-top: 60px;\">We can answer a variety of questions<\/h2>\n<ul>\n<li>Consultation on diagnoses, medication, and psychotherapy interventions for a wide range of perinatal mental health needs (e.g. mental health care guides, screening forms)<\/li>\n<li>Guidance on behavioral health issues including, but not limited to, depression, anxiety, intimate partner violence, and substance use<\/li>\n<li>Connection with community resources<\/li>\n<li>Information on government programs (e.g. enrolling families for WIC, Medicaid for Pregnant Women)<\/li>\n<li>Referral to telepsychiatry services (if appropriate)<\/li>\n<\/ul>\n<script>\n\n    (function($) {\n        $(\"body, html\").addClass(\"heels_full_width_overflow\");\n    })(jQuery);\n\n   <\/script>\n   <div style=\"background-color:#330066;\" class=\"full-width-contained whitebackground dark-purple main-body consultation-line-box\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3028\" src=\"https:\/\/www.med.unc.edu\/ncmatters\/wp-content\/uploads\/sites\/1000\/2020\/09\/NC-MATTERS_logo_RGB_White-e1600954990278.png\" alt=\"NC Matter logo\" width=\"300\" height=\"73\" \/><\/p>\n<h2 style=\"text-align: center;\">Making Access to Treatment, Evaluation, Resources, and Screening Better<\/h2>\n<p style=\"text-align: center; line-height: 1.5;\">A collaboration between ºÚÁÏÍø, NC Department of Health and Human Services, and Duke Department of Psychiatry and Behavioral Sciences<\/p>\n<div class=\"grid-2-col\">\n\n\n<div class=\"\tconsultation-availability\t\">\n\t \n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4301\" src=\"https:\/\/www.med.unc.edu\/ncmatters\/wp-content\/uploads\/sites\/1000\/2024\/03\/icon-call-2.png\" alt=\"Call.\" width=\"40\" height=\"40\" \/><\/p>\n<div class=\"consultation-line-phone\">(919) 681-2909 ext. 2<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4302 aligncenter\" src=\"https:\/\/www.med.unc.edu\/ncmatters\/wp-content\/uploads\/sites\/1000\/2024\/03\/icon-open-sign.png\" alt=\"Open\" width=\"40\" height=\"40\" \/><\/p>\n<div class=\"consultation-line-hours\">Mon- Fri, 8am \u2013 5pm<\/div>\n\n<\/div>\n\n\n<div class=\"\tconsultation-patient-info\t\">\n\t \n<h3>When you call, please have on hand:<\/h3>\n<ul>\n<li>Patient Name<\/li>\n<li>Patient DOB<\/li>\n<li>Patient Zipcode<\/li>\n<li>Patient Insurance<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/div>\n<h2>Our goal is for the patient to remain in the care of their current provider<\/h2>\n<p><span data-contrast=\"none\">NC MATTERS does not prescribe to patients or provide ongoing care. If the perinatal psychiatrist recommends further evaluation, they will schedule the patient for a one-time psychiatric assessment with a member of the NC MATTERS team or will provide a community referral. If treating the patient is beyond the scope of the calling provider, our team will help find resources for the provider to share with the patient.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:300,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><a class=\"btn btn-primary btn-lg  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/www.med.unc.edu\/ncmatters\/consultation-line\/enroll-in-nc-pal\/\"><i class=\"glyphicon glyphicon-edit\" style=\"color:#ffffff;\"><\/i> Register Now<\/a>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We can answer a variety of questions Consultation on diagnoses, medication, and psychotherapy interventions for a wide range of perinatal mental health needs (e.g. mental health care guides, screening forms) Guidance on behavioral health issues including, but not limited to, depression, anxiety, intimate partner violence, and substance use Connection with community resources Information on government &hellip; <a href=\"https:\/\/www.med.unc.edu\/ncmatters\/how-consultation-works\/\" aria-label=\"Read more about Consultation Line\">Read more<\/a><\/p>\n","protected":false},"author":61261,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3402","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Consultation Line | NC Maternal Mental Health MATTERS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/ncmatters\/how-consultation-works\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consultation Line | NC Maternal Mental Health MATTERS\" \/>\n<meta property=\"og:description\" content=\"We can answer a variety of questions Consultation on diagnoses, medication, and psychotherapy interventions for a wide range of perinatal mental health needs (e.g. mental health care guides, screening forms) Guidance on behavioral health issues including, but not limited to, depression, anxiety, intimate partner violence, and substance use Connection with community resources Information on government &hellip; 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