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/medicine/wp-content/uploads/sites/945/2018/12/bridge-counselors-engage-patients-in-care-image2.jpeg768576Robin Akins remembers receiving a phone call from a patient living with HIV she had been trying to reach for months. Dealing with the sudden loss of a family member had prevented the patient from keeping appointments at the ºÚÁÏÍø Infectious Diseases (ID) Clinic. Akins works as the clinic’s bridge counselor, ensuring people living with HIV remain in care.