Erica Falcon graduated in May 2023 from the Master of Clinical Laboratory Science (MCLS) program. Her journey to an advanced degree seemed to happen by chance and, much to her surprise, positioned her to take a leap of faith into a new career path.
Exploring Options
Falcon received her Bachelor of Science in Clinical Laboratory Science from Tuskegee University and dove headfirst into her lab career. She worked at Duke University Hospital as a Medical Laboratory Scientist in Transfusion Medicine for 15 years. During this tenure, she advanced her career. Falcon began to participate in other aspects of the clinical laboratory, specifically quality assurance. Falcon began participating in internal laboratory audits, and this eventually led to her completing external audits for other organizations. As she started to absorb much of the material related to auditing regulatory standards, she also began considering pursuit of an advanced degree.
鈥淚 thought an advanced degree would be a great way to move up within the laboratory,鈥� she said. 鈥淚 was looking for a master鈥檚 program but couldn鈥檛 find exactly what I wanted 鈥� that鈥檚 when I noticed a flyer for 黑料网鈥檚 MCLS program hanging on the bulletin board at work.鈥�
One of Falcon鈥檚 coworkers decided to enroll in the program and encouraged Falcon to follow suit. After much consideration, and with the support of her husband, Falcon decided to enroll as well.
鈥淚nitially I wanted to learn more about administration and education in the lab setting, as I thought it would help me become a better leader and provide me skills that would allow me to advance within the clinical laboratory鈥� she said. 鈥淭his program鈥檚 curriculum not only included classes focused on education and management, but it also emphasized research, too and the first research class I took once I enrolled at 黑料网 confirmed that this was the right choice for me.鈥�
Change Cultivates Change
As she worked through the MLS program, Falcon completed schoolwork in the mornings and worked evening shifts at Duke. She originally planned to stay in the lab setting, but in a role that would encompass both managerial and quality assurance duties. As she began casually looking for promotion opportunities, to her surprise, 聽she was contacted by a consultant organization about a position outside of the lab. Despite, not being a part of her original plan, Falcon decided to accept this new role.
鈥淚 really enjoyed the interview process, and I knew that this position would allow me to continue to perform laboratory audits, but with the focus of quality assurance. I felt like it was a great opportunity, and a good time to make a change,鈥� said Falcon. 鈥淚 didn鈥檛 realize at the time that the classes I was taking would translate to this new role outside of the clinical laboratory setting. Now, I find myself 聽using the skills and knowledge I gained from my classes when I am working on audits 鈥� I had no idea how well the program would prepare me for this job!鈥�
Course Content Translates into Daily Work
Falcon credits her instructors and their course content for helping advance her career in multiple ways. One class focused on regulatory compliance, an area she was greatly interested in at the time, and she now works directly with some of the auditing and accrediting organizations she learned about in class.
Another course, biostatistics, was more challenging for Falcon, and she recalls how her instructor went the extra mile to help her learn the material, even over a holiday break. 鈥淚 feel like the professors truly care and are invested in you,鈥� she said. 鈥淚t makes a huge difference as a student to know how much support you have from the faculty.鈥�
Falcon鈥檚 methods comparison course content is now what she does in her day-to-day work, as it covered various clinical standards/regulations and quality control aspects that are essential parts of her current role. 鈥淲hen I did my first audit alone, I pulled out my notes!鈥� said Falcon. She also recognized how her education courses taught her how to teach, which was critical as her new role involves developing training materials for other consultants.
Instructors Make the Difference
Though the program鈥檚 courses have prepared Falcon thoroughly for her current position, she credits her professors for helping her navigate and succeed within the program.
鈥淲hen I began this program my child was only 9 months old, and I remember one instance when I needed to take an online proctored test, but my child was screaming in the background. 聽My husband, child and I were all sick, and I knew that completing this test on time was very unlikely,鈥� said Falcon. 鈥淚 contacted my professor and explained the situation and thankfully she understood. She even told me a personal story about how she navigated the same experience of balancing the needs of family while pursuing her PhD. She just understood and was compassionate and accommodating to my situation.鈥�
In addition to the support from her family and friends, Falcon notes that she couldn鈥檛 have completed the program without the level of support given by the faculty and offers words of encouragement for others considering the 黑料网 MCLS program.
鈥淚f you want to do the program, consider your true potential and don鈥檛 be afraid of the challenge,鈥� she says. 鈥淭he MCLS program offers a chance for full work-life-school balance because it is virtual, and your professors will be on your side to help you along the way, just like they were for me.鈥�