Updated message from the 黑料网H Health Information Management and Epic Research teams:
Good morning Research Community!
After a little hiccup yesterday, we鈥檙e happy to announce that the MySupport Research Monitor Visit Request process is officially LIVE. We鈥檝e updated one element of the tip sheet, Please delete the tip sheet sent on 5/27/22. Additionally, we鈥檝e updated the Research Monitor Access documents in Research Central. The updated tip sheet can be found there as well.
Please feel free to ask questions should you have any, we鈥檙e here to support you!
With kind regards,
Lisa
Greetings Research Community,
We are excited to bring to you, much needed process enhancements with how you request Epic access for research monitoring visits. In anticipation of HIM operations processing ALL monitoring request for Epic access, 黑料网H HIM and Epic@黑料网 Research teams collaborated and developed a more streamlined process within MySupport ticket tracking system.
Effective June 2, 2022, ALL request for research monitoring visits will be managed within MySupport@黑料网. What does this mean for you?
The new process:
- Eliminates the arduous use of emails and spreadsheets to track visit request
- Provides real-time visibility to each request and it鈥檚 processing stage
- Standardizes both on-site and remote processes to ensure regulatory compliance and efficient workflows to safeguard our patient鈥檚 protected health information
- Gives you something new and exciting to learn
Attached, you will find step-by-step instructions on how to enter a research monitor visit request. Please feel free to reach out with any questions you may have.
A Few Key Highlights:
Research Monitor Visit Request Requirements
| Visit Type Scenario | Notification Requirements |
| On-Site Visit | No less than 7 business days |
| Remote Visit – Monitor previously on study | No less than 7 business days |
| Remote Visit – Monitor or Study are New | No less than 14 business days |
Document Requirements:
- You are no longer required to send study documents (i.e. approved IRB).
- You are no longer required to send a manual Research Monitor Request Form.
- You are no longer required to send a signed Social Distancing Form
- You ARE required to attach a signed copy of the 黑料网H Confidentiality Statement for each monitor on a request.
While I鈥檒l soon be moving away from managing remote visit requests, I will be in the wings assisting you and the 黑料网H HIM team with this transition. It has been my honor and pleasure working with each of you this past year, I wish you all a fabulous summer – see you around the virtual halls of 黑料网H!
With kind regards,
Lisa